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Production Schedule:(Time it takes to create your order BEFORE it ships)
Generally your order is produced in 1 - 4 business days. Our Business days are M-F excluding legal holidays.
Small orders of just buttons and prints may even get produced the same day.
Large or complex orders may take additional production time.
Shipping schedules: (Be sure to add the shipping times to the production times)
Shipping Options Will Be On The Checkout Pages
Standard shipping is USPS and generally takes 4-7 days.
You may add Priority Mail Service at an additional charge. -- Priority Mail normally takes 2-3 days.But is not guaranteed.
You may add Express Mail Service at an additional charge. -- Use Express Mail if you need the package by a certain date.
Instructions for expedited shipping will be available at the checkout page.
Rush Orders: If the above production times are not fast enough, please Contact Us and we
will make every effort to fill your needs.
We have an electronic catalog. We add products, artwork and services daily making a
printed catalog impossible. The artwork available for each product can be viewed by adding that product to your cart.
Most products have bulk discounts built into
the system. The individual product pages will show you the savings
for ordering multiples of identical products and multiples of the same
product with different graphics. The discount is calculated
automatically when you add the products to your cart.
In addition to the bulk discounts, we apply discounts automatically to larger
orders not receiving a bulk discount as follows:
5% off orders over $250
7.5% off orders over $500
10% off orders over $1000
Discounts are applied to
products not already receiving a bulk discount.
If you are interested in
a product that does not display a bulk discount on the product page and
are ordering 25, 50, 100 or more of an identical item please
contact us for more information.
Our desire is to make sure you receive a product that you are happy
with. If there is a issue, please
so we can resolve it quickly.
You must submit concerns using our
Contact Us Page
within 14 days of the shipped date for your order or within 10 days of receiving
All returns must be pre-authorized. We will make every effort to remake the item to your liking. If we fail to or
cannot remake the product we will refund 100% of the item cost
once we receive the returned item. You may be asked to return the original item before a
replacement will be shipped.
If we make a mistake we will gladly
correct it by shipping you a new corrected product free of charge and may include return lables for the incorrect product.
If you have a issue with your order simply
We will help you get the issue corrected.
Since custom photo products are one of a kind items, we do not allow
returns for misspellings. Please check your spelling carefully when
placing your order.
Our site will work with any digital camera that produces Jpeg (.JPG)
files. Most of the digital cameras on the market produce this
Any resolution of file can be uploaded.
Our proprietary quality meter will show you the maximum print/product size we
recommend. Please contact us for options if you get a too small warning. Too small indicates the image may not print well.
If you don't have a professional calibration tool, then use the image
and guidelines below to help get your monitor adjusted.
You can visually adjust your monitor to come close to gray using the
Gray Scale. This method provides a quick an inexpensive result but will
not provide the accuracy needed for critical work (Professionals should
invest in a hardware calibration solution).
Use the color, density and brightness controls on your monitor to
adjust the image above.
The White to Black, Yellow to Blue, Magenta to Green and Cyan to
Red Bars each have 19 steps (labeled with 1's at the left).
The large gray patch in the center should remain neutral
(labeled with a 2 at the left).
The white to black bar should be a smooth transition with no
steps visible (labeled with a 3 at the left).